Jobs in Begumpet, Hyderabad, Telangana - Vacancies Across Companies

0 - 1 years

3 - 3 Lacs

Begumpet, Hyderabad, Telangana

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Job description Job Title: CRM Associate Department: Marketing / Customer Experience About the Role: We are looking for a results-driven and customer-focused CRM Manager to lead and optimize our customer relationship strategies. You will be responsible for designing, implementing, and refining multi-channel CRM campaigns that enhance customer retention, committed to delivering high-quality projects and fostering strong client relationships through innovation and collaboration and drive customer satisfaction. · CRM System Management: Administer and maintain the company's CRM platform Manage user accounts, roles, and permissions, ensuring data security and integrity. Develop and implement CRM workflows, automation rules, and data validation processes. Troubleshoot CRM issues and provide technical support to users. Stay up-to-date with CRM platform updates and industry best practices. · Data Management and Analysis: Develop and generate reports and dashboards to provide insights into sales performance, marketing effectiveness, client engagement, and project-related communications. Analyse CRM data to identify trends, opportunities, and areas for improvement in client relationship management and business development. Ensure data quality and integrity through regular data cleansing and maintenance activities. · Sales and Marketing Enablement: Support the sales team by developing and managing sales pipelines, tracking leads and opportunities, and generating sales reports. Collaborate with the marketing team to plan and execute targeted marketing campaigns within the CRM, track campaign performance, and manage lead generation efforts. Develop and maintain marketing automation workflows to nurture leads and improve conversion rates. Create and manage email templates and communication strategies within the CRM. · Collaboration and Communication: Work closely with sales, marketing, project management, and other relevant departments to understand their CRM needs and provide solutions. Communicate effectively with stakeholders regarding CRM updates, performance, and initiatives. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: Immediately Job Type: Full-time Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9154219715

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MIS Executive EFS Facilities Management Services

0 - 1 years

0 - 0 Lacs

Begumpet, Hyderabad, Telangana

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Management Information System Executive – is responsible for planning, coordinating and directing all computer-related activities within an organization . They help determine the company's information technology goals, and are responsible for implementing computer systems to meet those goals. we need mis executive minimum 1 year experience minimum qualification is degree. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

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Customer Support Executive (CSE) -Hindi VantageRMS

0 years

0 - 0 Lacs

Begumpet, Hyderabad, Telangana

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Roles and Responsbilites: Customer Interaction : Handle inbound and outbound calls/emails/chats to address customer queries, complaints, and policy-related concerns. Policy Assistance : Provide detailed information about insurance policies, premium payments, renewals, and claim procedures. Issue Resolution : Resolve customer issues promptly and accurately while ensuring customer satisfaction. Documentation : Maintain proper records of customer interactions, transactions, comments, and complaints. Claim Support : Assist customers with the claim filing process, including documentation and follow-up. Cross-Selling : Identify opportunities to promote or upsell insurance products based on customer needs. Compliance : Ensure all customer interactions are handled in accordance with company policies and regulatory standards. Feedback Handling : Collect and escalate customer feedback to improve service delivery and operational processes. CRM Usage : Effectively use Customer Relationship Management (CRM) tools to log and track customer queries. Team Collaboration : Work closely with internal teams such as underwriting, claims, and sales to resolve customer issues efficiently. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: Hindi (Required) English (Preferred) Work Location: In person Speak with the employer +91 7569780715

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